Terms of Use

These Terms and Conditions set out the rules that apply when you use our online casino and sportsbook services. They explain the relationship between us and our users, outline account responsibilities, describe how promotions work, and set out basic procedures for deposits, withdrawals, disputes and updates. By using our site you agree to follow these rules and any additional terms that apply to specific products or promotions.

Account responsibilities

You are responsible for keeping your account details secure and for all activity that occurs under your account. Only one account per person is permitted. If we suspect unauthorised access, fraud, multi-accounting or any breach of these terms we may lock, suspend or close the account and withhold funds while we investigate. You must notify us immediately if you believe your account has been compromised.

Verification and KYC

We require identification and verification before processing withdrawals. Verification - also called KYC - may include documents to confirm identity, address and payment methods. Withdrawals may be delayed until verification is complete. Typical verification times vary depending on the documents provided.

Eligibility requirements

To open and use an account you must meet our eligibility requirements. You must be at least 18 years old, legally allowed to gamble in your place of residence and comply with any country or regional restrictions. We do not accept players from certain jurisdictions, including but not limited to the United States, United Kingdom, Spain, Romania, France, Netherlands, Greece and Belgium. The full list of restricted countries is available in the full T&Cs.

Acceptable platform use

Use the platform only for lawful, personal gambling activity. Prohibited behaviour includes fraud, collusion, use of automated bots or scripts, exploiting bonus terms, using VPNs to bypass restrictions, and any attempt to manipulate games or systems. We reserve the right to remove winnings, reclaim bonus funds and close accounts where prohibited activity or abuse is detected.

General bonus and promotion rules

Promotions and welcome offers are subject to specific terms that apply to each campaign. Unless otherwise stated, bonus funds and free-spin winnings will be subject to wagering requirements which commonly are 40x the bonus amount. Many promotions have time limits - commonly 7 to 14 days - and free spins may expire within a shorter window. Bonus balances may restrict maximum bet sizes while wagering and some games may contribute less or not at all to wagering requirements. Only one promotion may be active per account where stated, and promotional misuse will void offers.

Deposits and withdrawals

We accept a variety of payment methods, including cards, Interac, e-wallets and cryptocurrencies. Deposits are typically fee-free and are available instantly. The minimum deposit is commonly $10. Withdrawals require a verified account and may be subject to limits and checks. Typical minimum withdrawal amounts are around $20 and common per-transaction limits are in the order of $750, although exact limits depend on the payment method and your account status. Withdrawal processing times vary and may take multiple business days after verification.

Dispute resolution

If you have a concern or dispute, contact our support team via live chat or email at [email protected]. We will investigate and aim to resolve issues promptly. During any investigation we may restrict account access or temporarily hold funds. If a resolution cannot be reached through our support channels we will explain available next steps; external dispute mechanisms depend on your location and are described in the full T&Cs.

Updates to terms and conditions

We may update these Terms and Conditions from time to time. Material changes will be posted on the site and, where appropriate, communicated to you. It is your responsibility to review the current terms before using the service. Continued use after a change constitutes acceptance of the revised terms.